Welcome to Wyes Cats
Chepstow's Premier Cat Hotel
Set in the stunning grounds of Mistletoe Cottage, St Arvans, Chepstow, Monmouthshire, the heart of the Wye Valley Area of Outstanding Natural Beauty, the Wyes Cats cattery is unique because our accommodation is constructed in UPVC with ceramic flooring and specialist cattery heating.
Wyes Cats cattery offers a home from home environment so please call us to book a viewing and make your Cat's boarding reservation.
Please read our Terms and Conditions page for further information as entry into the Cat Hotel is agreement of our T&C's.
Wyes Cats is Licensed as a cattery by Monmouthshire County Council.
We are located just three miles from the M4 / M5 Almondsbury Interchange.
Visiting Chepstow and looking for a luxurious and unique place to stay whilst your cats reside at our hotel,
view Stoulgrove Country House website at https://www.stoulgrovebandb.com
Our luxury hotel accommodation features the latest in modern materials with the building constructed in uPVC, fully insulated, with ceramic floor tiles and ventilated suites.
Each suite provides your much loved cat with a private, individually controlled heated sleeping quarter, with cuddle caves, an ensuite run to play or snooze in and a room with a view across the stunning pond and grounds.
The Cat Hotel is light and airy and provides a hygienic, calm and safe environment for your cat to reside in.
Specialising in caring for young, less spritely and cats with particular needs, here at Wyes Cats we take the time to understand your cats needs to ensure their holiday with us is a happy experience.
Medicines can be administered. All medicines must be in their original veterinary packaging, with client and cat names and doses clearly labelled.
Wyes Cats dining menu offers a selection of wet and dry options from leading brands, included in the tariff as follows: available in fish and meaty flavours, Junior to Senior options, we have Felix, Felix As Good As It Looks, Felix Doubly Delicious, Whiskers and Whiskers Pure Delight. Whiskers and Purina 1 biscuits. Dreamies and Whiskers Temptations treats.
Veterinary prescription diets are not included and we ask owners to supply these with allergies specified at check-in.
Our guests holiday stay includes the following, free of charge:
Cuddles and Play Sessions and dedicated Cat Cuddlers.
Health & Grooming - we undertake daily health checks and basic grooming, if your cat is agreeable.
Cats from the same family can share a suite.
All contracted days booked are charged for, this applies to the day of check-in and day of check-out.
Owners returning earlier than the contracted booking dates are required to pay the full fees.
A non-refundable deposit of £10.00 per cat is required to secure your booking.
Payment in full is accepted on the day of check-in by cash or bank transfer.
Please refer to our Terms and Conditions for Cancellation Policy information.
King Suite: maximum occupancy two cats.
1 Cat £12.00 per day
2 Cats £20.00 per day
Family Suite: minimum occupancy two cats.
2 Cats £24.00 per day
3 Cats £30.00 per day
4 Cats £35.00 per day
Minimum stays are applicable during the Christmas and New Year's holidays.
Wyes Cats Hotel is closed for check-in and check-out on all Bank Holidays.
All suites have views across the wildlife pond, garden and fields providing live wildlife entertainment for your V.I.C.
Price includes: food, biscuits, treats and cuddles, daily grooming, toys, entertainment and litter tray.
Prescription Diets: prescription foods to be supplied by owner.
Heating of the Suites: The winter tariff is reviewed each year and applies from 1st September - 30th April.
Viewings by Appointment
Our check-in, check-out and Cattery viewing times are as follows:
Monday - Friday: 08:30 - 10:30 and 16:00 - 17:30
Saturday: 08:30 - 10:30
Sunday: 16:00 - 17:30
Closed for check-in / out on Bank Holidays
Telephone and email enquiries are welcome all day.
We understand flight delays or other emergencies can occur so we will consider out of hours appointments so please telephone us.
Mistletoe Cottage, Tintern Road, St Arvans, Chepstow, Monmouthshire, NP16 6HE.
Telephone: 01291 408008 - please leave a message if we don't pick up straight away as we will be cat cuddling.
Terms and Conditions
Vaccinations, Behaviour, Food, Medicines, Personal Belongings, Cancellation Policy, Site Access
Wyes Cats suites are equipped with the lastest cuddle cave beds. Please provide blankets and favourite toys that your cat may require during their holiday with us.
Forgotten something, don't worry, we have plenty of blankets, toys and treats.
Seven days notice in writing is required for cancellations or changes to dates. Cancellations outside of this notice period will incur the full booking cost unless the cattery suite can be re-let. Once the booking deposit is paid the Cancellation Policy is invoked and deemed read and accepted by the Client.
All days are chargeable this includes the day of check-in and check-out.
Wyes Cats is closed to the public for check-in / out on Bank Holidays.
Mistletoe Cottage is a family home and therefore no photography or smoking is permitted within the grounds or within the Wyes Cats Hotel. Please respect our privacy and wishes in this regard.
Wyes Cats Cattery is wheelchair accessible. CCTV is in operation.
Please keep all gates closed when entering and exiting the Hotel.
Telephone: 01291 408008
It's all about the Cats!
On arrival, owners must produce an up-to-date annual booster vaccination card which is held on-site for the duration of the stay in accordance with Monmouthshire County Council Licence requirements.
To protect all of our clients, no cats will be accepted into the Cattery unless they are in good health and their vaccination card is up-to-date. Health checks are undertaken upon arrival and throughout your cats holiday with us.
Please ensure all de-flea medications have been applied correctly else additional charges will be incurred.
Food and Medicines
Please provide all food and medicines in clearly labelled packaging.
Medicines are administered free of charge and in accordance with veterinary instructions and Owner signed approval.
All medicines must be clearly labelled with Owner's name, cats name and dosage amounts.
Cats showing signs of illness at check-in may be refused entry.
Please notify the Cattery Management prior to booking of any behavioural problems.
Wyes Cats Management and Staff reserve the right to refuse admission to any cat who is showing signs of aggressive behaviour.
©2021 Wyes Cats Ltd